Reigate & Banstead Borough Council

The local services covered by the Borough Council and County Council are listed below.

If you have a service request or problem, initially it may be simplest and quickest to go directly to the councils’ websites or phone their Contact Centres.

If you have a more complex problem or want to discuss a matter your Councillors are always ready to help. Please see our Contact Us page.

Reigate & Banstead Borough CouncilSurrey County Council
Waste and recyclng collectionAdult social care and children’s services
Street cleaningHighways maintenance and potholes
Council car parks and parking enforcementFire and rescue
Council green spaces and allotmentsEducation and libraries
Leisure and community centresCommunity recycling centres
Local Plan and planning applicationsOn-street parking restrictions (yellow lines)
Community safetyHighway trees maintenance
Business supportPublic rights of way
Licensing and environmental healthTransport planning
Housing register and homelessness servicesMinerals and waste planning
Community development and family supportWaste disposal

The links below will take you directly to the councils’ Report It pages.

Reigate & Banstead Borough CouncilSurrey County Council
Joint Enforcement TeamRoads & Transport
Dealing with anti-social behaviour, graffiti & cleaning issues, abandoned cars and supermarket trolleys, grass cutting and parksDealing with potholes and road surface damage, road improvement programmes, pavements and verges, street lighting, road signs, new yellow lines, winter gritting and grit bins, drains and gulleys, overhanging vegetation etc.
Other Enquiries and Services
including missed bin collections
Main Enquiries and Services

Alternatively, you can phone their contact centres.

Reigate & Banstead Borough CouncilSurrey County Council
All Enquiries: 01737 – 276000 (Mon – Fri 10:00am – 4:00pm)All Enquiries: 03456 – 009 – 009 (Mon – Fri 8:00am – 6:00pm)
Website : www.reigate-banstead.gov.ukWebsite: www.surreycc.gov.uk
Email: contact.centre@surreycc.gov.uk
Emergency (out of hours) 0151 – 221 – 2938Emergency (24 hours) Roads/ Highways: 0300 – 200 – 1003
Other Services
Surrey County Council Social Services Emergency Team:01483 – 517898 (out of hours both Children and Adults)
Surrey County Council Adult Social Care0300 – 200 -1005 (8am-6pm weekdays)
Raven Housing Trust:0300 – 123 – 3399