The local services covered by the Borough Council and County Council are listed below.
If you have a service request or problem, initially it may be simplest and quickest to go directly to the councils’ websites or phone their Contact Centres.
If you have a more complex problem or want to discuss a matter your Councillors are always ready to help. Please see our Contact Us page.
| Reigate & Banstead Borough Council | Surrey County Council |
|---|---|
| Waste and recyclng collection | Adult social care and children’s services |
| Street cleaning | Highways maintenance and potholes |
| Council car parks and parking enforcement | Fire and rescue |
| Council green spaces and allotments | Education and libraries |
| Leisure and community centres | Community recycling centres |
| Local Plan and planning applications | On-street parking restrictions (yellow lines) |
| Community safety | Highway trees maintenance |
| Business support | Public rights of way |
| Licensing and environmental health | Transport planning |
| Housing register and homelessness services | Minerals and waste planning |
| Community development and family support | Waste disposal |
The links below will take you directly to the councils’ Report It pages.
| Reigate & Banstead Borough Council | Surrey County Council |
|---|---|
| Joint Enforcement Team | Roads & Transport |
| Dealing with anti-social behaviour, graffiti & cleaning issues, abandoned cars and supermarket trolleys, grass cutting and parks | Dealing with potholes and road surface damage, road improvement programmes, pavements and verges, street lighting, road signs, new yellow lines, winter gritting and grit bins, drains and gulleys, overhanging vegetation etc. |
| Other Enquiries and Services including missed bin collections | Main Enquiries and Services |
Alternatively, you can phone their contact centres.
| Reigate & Banstead Borough Council | Surrey County Council |
|---|---|
| All Enquiries: 01737 – 276000 (Mon – Fri 10:00am – 4:00pm) | All Enquiries: 03456 – 009 – 009 (Mon – Fri 8:00am – 6:00pm) |
| Website : www.reigate-banstead.gov.uk | Website: www.surreycc.gov.uk Email: contact.centre@surreycc.gov.uk |
| Emergency (out of hours) 0151 – 221 – 2938 | Emergency (24 hours) Roads/ Highways: 0300 – 200 – 1003 |
| Other Services | |
|---|---|
| Surrey County Council Social Services Emergency Team: | 01483 – 517898 (out of hours both Children and Adults) |
| Surrey County Council Adult Social Care | 0300 – 200 -1005 (8am-6pm weekdays) |
| Raven Housing Trust: | 0300 – 123 – 3399 |